Description
Note: Many products are not yet listed. Please contact us for more product information. Our supply channels are constantly expanding, and we currently have 20 stable shared supply channels. Please confirm the model, product, price, and all other necessary information with customer service before placing an order. We offer new, refurbished, and used products, and prices are adjusted according to the year of the item you require.
3. Key Technical Specifications
| Parameter | Value |
|---|---|
| Full Order Code | 369-LO-0-M-F-E-0-0 |
| Product Type | Motor Management Relay |
| Control Power | LO: 20–60 VDC / 20–48 VAC |
| RTD Inputs | None (0) |
| Metering Package | Yes (M) – voltage, power, energy elements |
| Fiber Optic Port | Yes (F) |
| Communication | Modbus/TCP (E) + standard Modbus RTU |
| Ports | Front RS232 + rear RS485 ports |
| Primary Application | Protection & management of medium-sized AC motors |
| Software | EnerVista 369 |
4. Product Introduction (Anti-Template)
The GE Multilin 369-LO-0-M-F-E-0-0 is a configured version of the 369 Motor Management Relay. It provides comprehensive protection, control, and monitoring for medium-sized three-phase AC motors and their driven equipment.
This specific order code includes low-range control power (20–60 VDC / 20–48 VAC), the metering package for voltage and power measurements, a fiber-optic port, and Modbus/TCP Ethernet communications. The relay features an advanced thermal model that learns motor parameters, supports custom overload curves, and offers extensive event recording and diagnostics. It is a non-drawout design intended for panel or switchgear mounting and is programmed via the front keypad or EnerVista 369 software.
369-LO-0-M-F-E-0-0
369-LO-0-M-F-E-0-0
369-LO-0-M-F-E-0-0
5. QC, Procurement & Logistics SOP
- Inbound Verification – Confirm the complete order code (369-LO-0-M-F-E-0-0), firmware version, and physical condition of terminals and display. Photograph all labels.
- Functional Testing – Apply correct control power, verify status LEDs, communications, and basic metering functions where test equipment is available.
- QA & Packaging – Protect the display, keypad, and terminal blocks; clean the unit; and pack in anti-static protective packaging.
- Global Logistics & Export Compliance – Classify under the correct HS code for protective relays. Packaging must protect against shock and electrostatic discharge; export documentation is prepared to minimize customs delays.
6. Technical Pitfalls & Integration Warnings
Control Power Matching – This is a LO version. Applying HI-range voltage will damage the power supply.
Metering Option – Voltage and power elements require correct VT connections. Incorrect VT ratio or polarity settings produce erroneous readings and may affect protection.
Communication Configuration – Modbus/TCP and RS485 settings must match the network. Incorrect baud rate, parity, or IP settings prevent SCADA integration.
Thermal Model Setup – Proper motor data (FLA, service factor, cooling times, etc.) must be entered. Incorrect parameters reduce the effectiveness of the thermal protection.
7. Frequently Asked Questions (FAQ)
What is the realistic global lead time for a verified 369-LO-0-M-F-E-0-0?
As a legacy Multilin relay, availability depends on surplus stock. Typical lead time after verification is 5–15 business days plus standard shipping.
What does the order code 369-LO-0-M-F-E-0-0 mean?
LO = low control power, 0 = no RTDs, M = metering package, F = fiber optic port, E = Modbus/TCP, trailing 0s = no additional options.
What is the control power range?
20–60 VDC or 20–48 VAC.
Does it include metering?
Yes. The M option provides voltage and power metering elements.
What software is used for configuration?
EnerVista 369.
Is the 369 still in production?
Manufacturing of the 369 has been discontinued. GE recommends the Multilin 859 as a modern alternative for new projects.
What should be confirmed before ordering a replacement?
Exact order code (including all option digits), required firmware version, control power range, and compatibility with existing CT/VT ratios and communication network.
